Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.0
Location
8.8
Service
7.9
Dining
7.3
Guest reviews
7.2/10
based on 30 reviews
7.6
7.6/10 based on 328 reviews
Grayson
United Kingdom,
January
2025
8.6/10
The hotel is situated conveniently next to Altona train station, making it easy to navigate Hamburg. The rooms are small yet comfortable and very clean, which is great for budget-conscious travelers. However, the lack of an elevator can be a hassle, especially with heavy luggage, and the noise from the corridor can be disruptive at times. Overall, it's a decent choice for a short stay at a reasonable price.
Rooms
7.0
The rooms are small but comfortable and very clean.
Service
9.0
The reception staff at the nearby Best Western were knowledgeable and friendly.
Location
10.0
The hotel is right next to Altona train station, which is very easy to use.
Dining
Facilities
George
United States,
January
2025
7.8/10
I had a pleasant five-night stay at Central Hotel in Hamburg. The hotel was clean and had a welcoming atmosphere, with spacious rooms and a great shower. The location in Altona was perfect for exploring the city with easy access to transport. However, some amenities could be improved, and I noticed a lack of formal dining options in the immediate area. Overall, it was a great value for money and I would recommend it for travelers to Hamburg.
Rooms
9.0
The rooms were spacious and extremely clean, with daily maid service and comfortable beds. The bathroom was hygienic and had a great shower.
Service
8.0
The staff was helpful and spoke English well, making communication easy. The daily maid service kept the rooms in great shape.
Location
9.0
Situated in the Altona district, the hotel was ideally located with excellent transport links to explore Hamburg. It was just two stops from the Reeperbahn and conveniently close to shops and cafes.
Dining
6.0
While I didn't eat breakfast at the hotel, I found plenty of local cafes nearby. However, I wished for more formal dining options in the area.
Facilities
7.0
Though basic, the facilities were clean and well-maintained. The absence of a lift could be a challenge for those on higher floors with heavy luggage.
Adam
United Kingdom,
December
2024
7.2/10
I had a decent stay at this hotel, which was reasonably priced and conveniently located near the Altona train station and some great restaurants. The room was clean but quite small and a bit cold for my liking. Although I appreciated the proximity to some local attractions, I wouldn’t recommend it if you’re looking for a cozy place to unwind after a day out.
Rooms
6.0
The room I had was small but clean, though it was colder than I’d hoped, making it somewhat uncomfortable at night.
Service
7.0
Checking in next door was a bit unusual, but the staff there were friendly and helped me without any issues.
Location
9.0
The location is right next to the Altona train station, which made getting around the city super easy.
Dining
8.0
There wasn’t a restaurant in the hotel, but I found some fantastic dining options close by, especially the Korean place next to Burger King.
Facilities
5.0
The hotel doesn’t have a lift, which could be a hassle, especially when hauling luggage up to the higher floors.
Alex
United Kingdom,
November
2024
6.6/10
This hotel offers a nice stay with exceptionally clean rooms and a great breakfast, but the neighborhood can be a bit unsettling, and the lack of air conditioning made the stay uncomfortable at times. The staff is helpful, but be prepared to carry your luggage up multiple flights of stairs, which can be a hassle.
Rooms
7.0
The rooms are small but very clean. However, they can get quite hot without air conditioning.
Service
8.0
The front desk staff was helpful and quick to provide a fan when requested.
Location
6.0
The hotel is conveniently located next to Altona train station with numerous fast food options and a shopping mall nearby.
Dining
7.0
The breakfast offered was decent, exceeding expectations given the overall experience.
Facilities
5.0
There are limited facilities as there is no lift in the hotel.
Mike
United States,
November
2024
7.6/10
The hotel was clean and quiet, perfect for a good night's rest. Located right next to Hamburg Altona train station, it was a bit far from the city center, but I really enjoyed the lively St. Pauli district nearby. The breakfast was a steal at 4 euros with unlimited coffee, although I noticed the lack of shampoo in the bathroom. Overall, it's a great budget option if you're okay with some dated features.
Rooms
7.0
The rooms were clean and well-kept, but they're a bit dated and small. The available amenities were limited.
Service
8.0
The staff were friendly and welcoming, eager to assist. The hotel did not have a direct reception, which was a minor inconvenience.
Location
9.0
The hotel is conveniently close to the Hamburg Altona train station, making it easy to travel around. The area is lively with plenty of cafes and restaurants.
Dining
8.0
Breakfast was affordable and satisfying with good options. I didn't dine in during other meals, but the aroma from the dining area was appealing.
Facilities
6.0
Facilities were basic, and I noticed the lack of a lift which could be a hassle. The Wi-Fi was weak in the rooms.
Andrew
United Kingdom,
October
2024
7.0/10
This hotel is a decent choice for budget travelers who need a place to sleep. The location is convenient, being very close to Altona station, but the lack of amenities makes it unsuitable for relaxing stays. The rooms are clean, albeit small and a bit chilly, and the service is mostly handled at the nearby reception. If you're just passing through, it offers reasonable value for the price.
Rooms
6.0
The rooms are clean but quite small and dark, with basic amenities. I found the room to be chilly during my stay, and the lack of a lift was challenging with heavy luggage.
Service
7.0
The service is managed at the Hotel Raphael next door; staff there were friendly and helpful, but there's no reception onsite.
Location
9.0
The location is really convenient, just steps away from Altona train station, making it easy to explore Hamburg and get around the city.
Dining
Facilities
5.0
The hotel has very basic facilities, and there are no additional amenities to enhance your stay, which limits its comfort.
Stella
United Kingdom,
September
2024
6.8/10
I had a mixed experience at this hotel during my stay in Hamburg. The location near Altona train station was really convenient for getting around, and the room was exceptionally clean. However, the room was quite cold and lacked some basic amenities like a kettle. The breakfast was inexpensive, but I found it a bit basic. Overall, it's decent value for money if you're on a budget, but be prepared for some quirks.
Rooms
6.0
The room was small but clean. Unfortunately, it was very cold and lacked a kettle.
Service
7.0
The service was standard and housekeeping did a good job keeping the place tidy.
Location
8.0
Being so close to Altona train station made getting around very easy, although it felt a bit removed from the city center.
Dining
7.0
The breakfast was good for the price, especially the coffee, but I didn't find it particularly exciting.
Facilities
6.0
Facilities were basic, and while free internet was a plus, I missed having a kettle in the room.
Melvin
United States,
September
2024
5.6/10
The hotel offers a clean and basic stay with comfortable beds, ideal for budget travelers. It's conveniently located just two minutes from Altona station, making transportation easy. However, the rooms are a bit small, and the bathroom could use an update. The free Wi-Fi was tricky to connect to, which was a hassle, but there's great value for the price.
Rooms
The rooms were small but clean and basic, with comfortable beds. Rating: 7/10
Service
The service was hit or miss; I had a tough time with the Wi-Fi and found the desk staff unhelpful. Rating: 5/10
Location
Just a two-minute walk to Altona station, perfect for easy transport access, but quite a distance from the city center. Rating: 8/10
Dining
I didn't try the breakfast as it was too pricey, but there were plenty of affordable options nearby. Rating: 6/10
Facilities
Basic facilities; the hotel felt dated, particularly the shower setup. Rating: 6/10
John
United States,
September
2024
8.4/10
I had a pleasant stay at this hotel, enjoying its proximity to the train station and the vibrant neighborhood filled with restaurants. My room was spotless and the atmosphere felt nice and quiet for being close to such a busy area. The staff was very accommodating and friendly. However, the Wi-Fi signal in my room wasn’t great, and I found the bathroom decor to be a bit dated. Overall, it was a good value for the price, especially with plenty of dining options nearby.
Rooms
8.0
The rooms were well-kept, clean, and comfortable, though the decor could use some updating.
Service
9.0
The staff was extremely friendly and eager to assist whenever needed.
Location
10.0
Located right next to the train station, making getting around super easy, with plenty of dining options within walking distance.
Dining
8.0
I didn't try the breakfast, but there are numerous fantastic restaurants in the area to choose from.
Facilities
7.0
Standard offerings, nothing luxurious but served my needs well.
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